Hard boundaries
Account, inbound, geography, and compliance.
These distinctions rule out more options than a small price difference does.
- Account
- Just One Fax: no login or dashboard. eFax: Required.
- Inbound
- Just One Fax: no receiving number. eFax: Included through one fax number on Personal.
- International
- Just One Fax: U.S. destinations only. eFax: Personal lists the U.S. and Canada; Business lists broader availability across 51 countries.
- Compliance
- Just One Fax: no HIPAA claim or BAA. eFax: eFax markets HIPAA-capable plans, but its pricing page says the signed BAA required by healthcare providers is included with Business. Confirm the exact plan and agreement.
Provider compliance statements are not a substitute for your own legal, security, procurement, and configuration review. Confirm the exact plan and obtain any required agreement before transmitting regulated information.